The “Cloud” is simply a server infrastructure owned by somebody else. Within this technology, “Cloud Solutions” have the ability to offer flexibility on storage, business uptime through redundancy, always up reliability and management through online portal tools. Many businesses are looking to “Cloud” technology solutions to eliminate discussions about hardware/software obsolescence or business impacting upgrades as these are all managed by the hosting provider.
Matrix-NDI takes pride in consulting with our customers on which technology will be a good fit and in some cases, not a good fit. These are based on long-term cost and the specific needs of the business. Cloud technology can take many forms and Matrix-NDI has experience in all of them. Matrix-NDI can help with some, all or a mix of on-premise and Cloud technology. These technology offers include Office 365, Cloud Voice, Cloud Contact Center, Cloud Networking, Cloud Storage, Web Conferencing, and Collaboration. We also offer Direct Connect to WebEx, Office 365, Amazon Web Services (AWS), and Microsoft Azure.
Software as a Service (SaaS):
Our SaaS solution provides a complete software solution that can be purchased on a “pay-as-you-go” basis from top nationwide providers. This solution allows you to rent the use of an app for your organization that will give your customers the ability to connect to it over the internet easily with a web browser. The service provider manages the hardware and software, and will ensure the availability and security of both the app and data as well. A SaaS solution is an efficient and minimal-cost tool for your organization.
Disaster Recovery as a Service (DRaaS):
Protecting data is important, but the ability to recover applications efficiently and quickly is essential in restoring operations and business as usual. When you consider the true cost of downtime, beyond immediate lost revenue and production, a break in service or operation can damage brand, reputation, and customer commitments.
The DRaaS platform offers an easy-to-use and reliable DRaaS solution that is scalable to any business. Utilizing our partner’s technology, Matrix-NDI can replicate your virtual machines to a geographically diverse location, helping with quick recovery after a disaster, whether man-made or natural.
Infrastructure as a Service (IaaS):
Matrix-NDI IaaS helps you avoid the expense and complexity of buying and managing your own physical servers and other data center infrastructure. Each resource is offered as a separate service component, and you only need to rent a particular one for as long as you see fit. The cloud computing service provider manages the infrastructure, while you purchase, install, configure, and manage your own software-operating systems, middleware, and applications.
“A sincere thanks to Matrix-NDI and John for your help these past two years. Our ENTIRE office is working from home because of your assistance in modernizing our phone and computer platforms. Two years ago this would not have been remotely possible.
This is truly incredible and I want you to know just how much we appreciate what you have done. You are the reason we are able to keep our staff safe, continuing patient care, and keeping us connected. THANK YOU.
Thank you for your help at this difficult time!"
- Anita, Specialists in General Surgery
“Kraus-Anderson and Matrix Communications have been working together for well over 10 years. We started out purchasing an NEC phone system and quickly learned the breadth of their capabilities and the quality of their staff. Matrix now guides us through network design, new office buildouts, carrier selection, system upgrades, and emerging technology evaluations.
We have always been impressed with the Matrix team’s dedication to our success. Our primary job is to build and manage exceptional buildings, however in essence Kraus-Anderson is in the communication, information, and risk management business. We need nearly 100% systems uptime to ensure constant information flow among our project teams, owners, subcontractors, and tenants. Clearly, Matrix appreciates the challenges we face from compressed timelines, tight budgets, and the need for flawless execution. The professionals at Matrix consistently deliver with expertise, enthusiasm, and integrity.”
“Matrix Communications, Inc. has been a partner with Richfield Schools for several years supporting our voice messaging platform Recently Richfield Schools went out to competitive bid for a new IP Telephony platform, data switching network and wireless network. We selected Matrix for all three of these strategic platforms. Matrix demonstrated a history of successful integration of the setechnologies and employs a tenured project team. Even though there was a very aggressive timeline for deployment, the Matrix Team exceeded our expectations and delivered on all of their commitments. We look forward to many more years of partnership with Matrix.”
“Matrix Communications has provided solutions and services for our organization since 1999. From front-line engineering and account management to behind-the-scenes technical expertise and support; we appreciate and have a high regard for the entire Matrix account team.Matrix has an in-depth knowledge of our environment, and understanding of how we do business; which only heightens the level of service they provide. We appreciate how Matrix prioritizes all customers’ needs, customizes programs for us and always stands behind their promise to deliver.”
“Customer since 2012 Matrix Communications, Inc. has been a strategic partner of ISD #197 the past several years. We turn to Matrix to design, deploy and support our voice, wired and wireless networks. We were looking for one partner who could deliver on all of our IP Telephony, data networking and wireless needs. Matrix brings a long-term history of integrating, supporting and designing these technologies. Their tenured sales and operations team exceeded our expectations and delivered on aggressive timeframes. We look forward to continuing our partnership with Matrix for years to come.
“Customer since 1991 Northland Group has enjoyed a true partnership with Matrix Communication for over 20 years. Matrix has helped our company by keeping us informed and up-do-date in our telecommunications and networking in an ever changing environment. The Matrix team has helped us over the years with planning, negotiating service, implementation, education, upgrading network problem solving and truly helping us grow our call center business. Matrix Communications has remained consistent on their fast, responsive and friendly service. Than you Matrix, for always staying on top.”
“Matrix has been a key partner of The Lutheran Home Association (TLHA) since 2008.The Matrix Team considers the needs of our residents and our organization every step of the way. They have played major roles in planning, deployment and management of our voice and data networks. Recently we worked with Matrix to convert all of our sites to Hosted Voice. Matrix was also instrumental in helping us recover quickly when our data center was struck by lightning. The whole team has been great to work with and we look forward to working with them in the future.”