Emergency Services Information - Dialing 911 with a Corporate Softphone
It’s important to ensure emergency services arrive at the correct location if 911 is dialed.
It’s important to ensure emergency services arrive at the correct location if 911 is dialed.
Fiber-optic cabling is comprised of strands of glass or plastic that transmits data by pulses of light. Fiber-Optic cabling is faster than copper...
The Cybersecurity Framework was created by the National Institute of Standards and Technology (NIST) for reducing cybersecurity risk.
COVID-19 has changed the way we function in the business world. Many of our customers have had to find ways to enable their workforce to work from...
Visitor Management is a system that allows you to track every person who enters your building or space. This includes badges, movement tracking, and...
After almost 17 years with Matrix-NDI working as a Field Technician, Steve Cosgrove retires today! We want to highlight some parts of his career and...
Simply put, a contact center is who your customers reach out to when they need to speak with a customer service representative.
Fiber optics are a buzzword we hear quite frequently in the telecommunications world. Here we will go into what fiber optic cabling is and its...
nless you lived completely off the grid for the past 2 years, you have undoubtedly heard the term 5G. 5G stands for fifth-generation cellular...
We are all tired of acronyms and buzzwords, so here is a simple breakdown of cloud communications and UCaaS. What is it? Why do I need it? It's...
Intelligent Buildings are internet connected and centrally controlled by applications. They minimize environmental impact to create efficient...
A cloud-based communication platform transforms your phone system into a powerful and secure suite of voice, text, video, and contact center...
In November, Matrix-NDI sponsored the 1st annual “Flippin’ 5k” for the Team Brax 1 Fund (TB1F).