IT Projects
Matrix-NDI will help design, install and maintain your project no matter the size.
Our goal is to always complete your project on time and within budget. Our experienced staff has knowledge in meeting the needs of clients who require large scale rollouts with aggressive timeframes while adhering to a defined budget and customer specifications.
Network Operations Center (NOC)
Matrix-NDI's National Operations Center, or NOC, is located in Plymouth, Minnesota. We will work with you to design, install and maintain your project.
The NOC supports daily service requests such as:
- Moves, Adds and Changes (MACS) services
- Emergency Response to critical and time-sensitive requests
- Monitoring and maintenance
IT Project Deployment
Matrix-NDI is in constant contact with our field workforce, monitoring and interacting with them throughout the installation or maintenance process. If issues arise at a job site, we will immediately document them and resolve the situation, as well as inform you of the situation immediately.
Matrix-NDI provides easy-to-understand daily updates that incorporate detailed information about the status of each project.
IT Standards Development
Having proven standards and meeting the required specifications of today’s technology needs are essential to achieving our customer’s business goals. We leverage our experience to assist our customers in defining and implementing corporate standards and monitoring compliance.
- Wiring specifications and standards
- Closet Layout
- Faceplate Configuration
- Brand and Manufacturer Selection
- Warranty
IT Project Installation
Rest assured with our highly trained personnel, focus on customer service, and years of experience. Your installation and daily service requests will be handled promptly, with a high degree of professionalism.
- Moves, Adds and Changes (MACS) services
- Manufacturer certified technicians and installers
- NDI/OSHA safety trained
- Responsiveness to critical and time-sensitive requests
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