IT Infrastructure Support

Matrix-NDI's Comprehensive Maintenance Plan for infrastructure support eliminates the stress of managing your own network backbone.

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Network Operations Center (NOC)

Matrix-NDI's National Operations Center, or NOC, is located in Plymouth, Minnesota. We will work with you to design, install and maintain your project.

The NOC supports daily service requests such as:

  • Consolidate Your Vendors. Instead of juggling vendors, enjoy one number for all of your service needs.

  • All Replacement Parts and Labor Included. Matrix-NDI provides all replacement materials and labor during coverage hours.

  • 24-7 Support Protection. Our staff is accessible to resolve your problems.

  • Preventative Maintenance. Worry about running your business. Meanwhile, let Matrix-NDI worry about your IT Infrastructure.

  • Remote MAC Included at No Charge. Ease your on-boarding struggles. When you’re ready, we’ll help you get set up.

  • Ongoing Discounts as you Grow. We offer per-hour discounts for all work on Matrix-NDI labor. We reward your loyalty!

  • Moves, Adds and Changes (MACS) services

  • Emergency Response to critical and time-sensitive requests

  • Monitoring and management
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