Retail Centers

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Matrix-NDI designs an IT infrastructure that serves your customers’ Wi-Fi browsing needs plus the broadband demands of point-of-sale, inventory management, and digital display software.

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Future-Proof Your Retail Center

The modern IT infrastructure for retail business

Matrix-NDI designs and builds your network around the technology needs of mall and store owners, retail brands, and shoppers.

Point of sale

Eliminate slow transaction processing, which leads to long in-store lines and unsatisfied customers. Plus, create failover plans to avoid dropped broadband connections that cripple your ability to ring up sales.

Inventory managment

Connected inventory systems with up-to-the-moment counts that can trigger automated warehouse re-stocking or support online ordering for curbside pickup.

Customer connectivity

Fast and easy broadband connections boost sales by empowering customers to purchase out-of-stock items online, compare options, or ask friends/family about items in real-time.

Retail Center IT Infrastructure

Boost in-store sales

Use Wi-Fi marketing and enticing, personalized promotions served in the moment of decision that activates shoppers into buyers.

Improve customer experiences

Tap into your customer resource management software and loyalty program in real time to offer customized incentives and popular add-on items.

Optimize store efficiency

Add a lightning-fast network that streamlines operations in every phase of store operations. Ordering and updating inventory, ringing up sales, and processing employee applications take less time, freeing up staff for other tasks or potentially reducing the number of staff per shift.

Support corporate decision-making

Build a dependable connection between retail stores, corporate offices, and distribution centers that ensures consistent, real-time reporting that drives fully informed decision-making.

Retail Center IT Infrastructure Specialists

The right call for retail centers

It’s never simple to meet the IT needs of retail tenants and shoppers. Matrix-NDI has the people, capabilities and in-the-food-court experience it takes to design and install a successful retail center network.

Coast-to-coast coverage

We can go anywhere your retail center is located in the United States of America.

100+ technicians

Matrix-NDI has more than 100 IT infrastructure experts ready to work on your retail center.

FAQs

Retail IT infrastructure FAQs

Find answers to the most commonly asked questions about IT infrastructure.

  • How can I improve the customer experience with network technology?

    Free and fast Wi-Fi, Wi-Fi marketing, in-store analytics, rapid checkouts, easy inventory look-up, pulling personalized shopper data from a CRM, and using in-store digital displays all create a premium shopping experience.

  • What are the benefits of Wi-Fi marketing in retail?

    You collect valuable data every time a customer logs in, including customer demographics, contact information, and behavioral data (how long they stay, what they browse, etc.). All of which can be used to engage directly via targeted promotions including personalized email, SMS, or the Wi-Fi portal — opening the door to additional real-time engagement opportunities.

  • How can I optimize network performance for POS, in-store display, and other business systems?

    Start with the appropriate cable for your traffic needs. Matrix-NDI always uses Cat6 or better. Then, implement dedicated networks (physical or SD-WAN) and bandwidth allotments that ensure fast and reliable connections for keeping POS systems and displays running smoothly.

  • How can I enhance in-store analytics with network data?

    Better network infrastructure allows you to collect and analyze data in real-time, helping you understand customer behavior and make smarter decisions.

  • What are the security challenges in a retail environment?

    Protecting customer data and payment info is crucial and often, legally required. Matrix-NDI tackles netowrk security with secure cabling, encryption, and strong firewalls.

  • How do you design Wi-Fi networks to handle peak customer traffic during busy shopping periods?

    High-capacity Wi-Fi access points and scalable network capacity ensure your store can manage the “broadband rush” during busy times without slowing down or failing.

  • What solutions do you offer for in-store analytics and customer engagement?

    Matrix-NDI network solutions support real-time data collection and personalized customer interactions, helping you connect better with shoppers.

  • Can your network infrastructure support omnichannel retail experiences (e.g., online ordering, in-store pickup)?

    Yes. Matrix-NDI networks are designed to bridge the online and in person customer experience. That includes shopping for products, comparing options, ordering, and pickup/fulfillment. 

  • How do you balance network performance with energy efficiency in retail environments?

    Matrix-NDI strikes the right balance by using energy-efficient hardware and optimizing your network for both performance and power savings.

  • How do marketing displays like digital signs or displays impact power delivery options?

    Digital signs and displays require reliable power. Matrix-NDI ensures your network and power infrastructure are up to the task, minimizing disruptions and maximizing uptime.

  • How can Matrix-NDI help with Retail IT infrastructure planning?

    Matrix-NDI is your go-to expert for all things IT infrastructure. We have the nationwide presence, experience, brand partnerships, people (including RCDDs), skillful capabilities, and knowledge of what’s coming next to guide your IT infrastructure.

Still have a question?

Check out our general FAQs page or contact us.

Explore Our Services

A total solution for retail center IT infrastructure

Bring your technology aspirations to Matrix-NDI. We have a full range of expert capabilities to future-proof your network.

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Create your custom project

Whatever your challenge, need, or future technology plans, Matrix-NDI will meet your moment with deep IT infrastructure expertise.

Structured cabling

Modern facilities require connectivity via Cat6A or fiber optic cable. Matrix-NDI provides both to create a robust backbone that supports your network demands.

Cabling

Network hardware

We partner with Cisco, HP, Extreme Networks, and Nile Secure to design and install on-premises, cloud, or network-as-a-service (NaaS) environments.

Hardware

IT consulting services

The best perspective often comes from an outside expert. Turn to Matrix-NDI for big initiatives or ongoing insights.

Consulting