Disaster Recovery as a Service

Complex organizations like yours often require public cloud servers all the way to multiple datacenters filled with networking equipment.  Small or large, technology in general can result in endless headaches for IT teams, financial departments, and anyone involved in IT decision-making. By working with Matrix-NDI and any of our IT network design engineers, you simultaneously gain the power of simplicity and the freedom of flexibility—all while minimizing any potential downtime or data loss in the event of a disaster.

You can count on Matrix-NDI network design engineers to:

  • Provide a network assessment to understand your individual business continuity requirements
  • Design and engineer a professional disaster recovery and business continuity solution
  • Implement the disaster recovery solution
  • Test and Practice thoroughly
  • Monitor, maintain, and support the IT disaster recovery plan.
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Disaster Recovery Planning

Each business usually defines a disaster differently. From natural disasters to human error to cybersecurity attacks, a business network outage is costly and can put a company out of business quickly.

From email to unified communications, mission-critical information and applications must be available for your team to keep the company moving forward. Sensitive internal and customer data must be secured, esp. to maintain your company’s reputation and a possible trickle-down security breach.

Thankfully, Matrix-NDI brings the engineering expertise and IT services to customize a disaster recovery solution that meets your business requirements from one location to a national IT deployment of backup and recovery.

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Business Continuity vs. IT Disaster Recovery

Often the term business continuity is used incorrectly instead of IT disaster recovery.  IT Disaster recovery is one of four major areas of a business continuity plan.  The 4 key areas of a good BCM plan are:

  • IT Disaster Recovery
  • Business Recovery
  • Crisis Management
  • Program Administration

From communicating with customer to making sure business processes can be recovered, a professional business continuity plan should be included in every company operational tool chest.


$2,500,000 is the average total cost of a business network outage caused by cyber criminals.

Want to learn proactive strategies to prevent unplanned outages?

Types of DRaaS

The three core models used by a disaster recovery as-a-service provider.

Managed DRaaS

In the managed DRaaS model, third parties take full responsibility for disaster recovery.


Choosing this option requires organizations to work closely with DRaaS providers to keep all infrastructure, application, and service changes up to date. If you don’t have the expertise and time to manage your own disaster recovery, this is the best option.

Assisted DRaaS

If you want to take responsibility for certain aspects of your disaster recovery plan, or if you have custom applications that may be difficult for a third party to take over, supported DRaaS may be a better choice.


In this model, the service provider provides services and expertise that can help optimize the disaster recovery process, but the customer is responsible for implementing some or all of the disaster recovery plans.

Self-Service DRaaS

The cheapest option is a self-service DRaaS, where customers are responsible for planning, testing, and managing disaster recovery, and the vendor provides backup management software, and hosts backups and virtual machines in remote locations. This model is offered by all major cloud providers—Amazon, Microsoft Azure and Google Cloud.

When using this model, careful planning and testing is required to ensure that operations can be immediately failed over to the vendor’s remote data center, and easily recovered when local resources are restored. This option is ideal for organizations with in-house disaster recovery and cloud computing expertise.

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Is Data Backup (BaaS) different than Disaster Recovery (DRaaS)?

BaaS only backs up data - primarily just files, emails, databases, etc.

DRaaS is responsible for backing up data as well as the entire IT infrastructure.

Where data backup only will get your corporate information back quickly, a DRaaS solution will return your company to operations when it comes to servers, virtual machines, managed virtual switches, firewall configurations, etc.

The cost of downtime associated with waiting for your business network to come back online can result in significant loss in revenue, reputation and productivity. Big or small, it is important every company design, deploy, and manage a Disaster Recovery solution to fit any uptime requirements.

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